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communication

This category contains 36 posts

Inclusive language resources for tech

We can be intentional about using inclusive language in technical communication. With inclusive language, we will be come better communicators and identify more with our users. This list of inclusive language resources is a work in progress. Diversity style guides The Responsible Communication Style Guide covers topics of identity and how to address them in … Continue reading

Where’s my office? At my keyboard in different places

An alternate version of this article was published in the Off Hours column in the April 2015 edition of the Society for Technical (STC) magazine Intercom. By Barrie Byron, STC Associate Fellow My commute to work is either very short or very long. On my short commutes, I embrace much gratitude as I stroll down … Continue reading

LinkedIn success tip: Make it personal

Earlier this week, I presented on “Harnessing the Power of LinkedIn” to the members and guests of the Society for Technical Communication (STC) NY Metro Chapter. I am grateful to the current STC NY Metro President Nitza Hauser for making me welcome and preparing everything in advance. Nitza works at Medidata Solutions, Inc. in Manhattan. … Continue reading

Want to learn something? Offer to teach it

When I want to learn a new skill or sharpen a familiar skill, I offer to teach someone else. The best gift that I can give is my time, talent, and attention. The best reason to give the gift is to help someone else and pay it forward. An unexpected reward is the glow of … Continue reading

So, you want to go to a tech comm conference?

I am an Associate Fellow and active member and volunteer in the Society for Technical Communication (STC). I participate in chapter-level programs as a speaker, organizer, and meeting attendee. I am happily serving in two volunteer leadership roles at the international level. This participation keeps me well-connected in the technical communication industry, especially with my … Continue reading

A great hat is universal

How often do we hear the adage “Use the right tool for the job”? In practice, few people seem to be able to pick the right tool, because they don’t know enough different tools. Experience helps us identify, select, and acquire the right tools for each job. Which brings me to the subject of hats. … Continue reading

Saying NO to have more YES time

My family and close friends know about my addiction. My calendar addiction. Way back in 2013, I was “caught in the act” at 4:00 a.m. on a Sunday morning, when I woke from a restless sleep to complete a time-sensitive volunteer leadership commitment. Instead of slumbering peacefully on a Sunday morning, I was awake and … Continue reading

So, you want to give a lightning talk?

Lightning talks… what are lightning talks? Why are they so much fun? Why do we love them? An instant cure for death by PowerPoint, a lightning talk is an entertaining and alternative method of sharing information. Lightning talks were added to the international Society for Technical Communication (STC) Summit in 2011¬†and have quickly gained in … Continue reading

Do you know the Career Sherpa?

I am proud to know and support the Career Sherpa. I first met Hannah Morgan when I attended her “Using Social Media to Enhance Your Career” presentation at the 2011 Spectrum conference in Rochester, NY. The annual Spectrum conference is sponsored by the outstanding Rochester Chapter of the Society for Technical Communication (STC). My online … Continue reading

Virtual success: best practices for working remotely

I recently attended a company holiday party… and was pleased to learn that business relationships that I have been building online (phone, email, Yammer) were successfully transitioned to real, in person, face-to-face relationships. I enjoyed having my colleagues say “I enjoy receiving your email messages” and “I’m the one who emails you about expense reports” … Continue reading